$550M Zendesk Bot to Erase 80% of Call-Center Jobs by 2029: US Braces
TL;DR
* OpenAI acquires Promptfoo, open-source AI red-teaming tool, to standardize prompt injection and data exfiltration testing across LLM ecosystems
* Lemrock secures €6M to build agentic commerce infrastructure as AI agents reshape online product research and retail traffic
* Zendesk acquires Forethought for $550M to deploy autonomous AI agents handling 80%