AI Reshapes Customer Service Workforce as Small-Cap Stocks Surge and Federal Research Cuts Threaten Ohio’s $149B STEM Economy
TL;DR
* AI-driven automation boosts customer service resolution rates by double digits, reshaping hiring needs for tech support roles
* Federal research funding cuts threaten 41% of U.S. GDP tied to STEM fields, risking Ohio’s $364B economic contribution and 30-35% of its labor force
* Mid-career professionals in Canada’s