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AI automation

$550M Zendesk Bot to Erase 80% of Call-Center Jobs by 2029: US Braces

$550M Zendesk Bot to Erase 80% of Call-Center Jobs by 2029: US Braces

TL;DR * OpenAI acquires Promptfoo, open-source AI red-teaming tool, to standardize prompt injection and data exfiltration testing across LLM ecosystems * Lemrock secures €6M to build agentic commerce infrastructure as AI agents reshape online product research and retail traffic * Zendesk acquires Forethought for $550M to deploy autonomous AI agents handling 80%

68,000 Aviation Jobs Lost Amid AI Surge: U.S. and EU Hubs Hit Hard — Workforce Crisis vs. $200B Tech Investment

68,000 Aviation Jobs Lost Amid AI Surge: U.S. and EU Hubs Hit Hard — Workforce Crisis vs. $200B Tech Investment

TL;DR * Aerospace and Logistics Sectors See Mass Layoffs as Automation and Funding Shifts Accelerate * FAA Mandates Merit-Based Pilot Hiring, Banning Race and Sex as Selection Factors * U.S. Military Accused of Using Anthropic’s Claude for Covert Operations in Venezuela 🛫 68,000 Jobs Lost in Aviation & Logistics: AI

Reskilling Push as Cisco Revamps Onboarding, Leaders Emphasize Human Connection

Reskilling Push as Cisco Revamps Onboarding, Leaders Emphasize Human Connection

TL;DR * AI automation threatens entry‑level roles, urging employers to ramp up reskilling programs. * Cisco revamps call‑center onboarding to curb turnover amid AI‑driven workforce changes. * Career title confusion leads to mishap, underscoring need for clear role definitions. * Remote work and gig economy reshape hiring, widening the skills